FAQ

1. What is Mobile Car Valeting?

Mobile Car Valeting is a professional cleaning service for vehicles that can be done at a location that is convenient for the client, such as their home, office, or any other preferred location. This service typically includes a thorough interior and exterior cleaning of the vehicle with high-quality equipment and products. At AutoLuxe, our service includes vacuuming, window cleaning, dashboard dusting, car body washing, and tire and rim cleaning, among other things. We walk an extra mile to ensure that your car is sparkling clean, has a refreshing scent and looks just like new.

2. How long does the full mobile car valeting service take?

The time taken for a full car valeting service can vary, depending on the size and condition of the vehicle. However, on average, at AutoLuxe, we usually spend anywhere between 1.5 to 3 hours on a comprehensive full car valet service. This ensures that we can apply an attention-to-detail approach, covering all the nooks and crannies of your car, from the interior to the exterior, leaving it immaculately clean. Additionally, our team is committed to delivering high-quality work within the promised time, while not compromising the quality of the service.

3. How often should I get a mobile car valet?

At AutoLuxe, we typically recommend getting a full mobile car valet every 4-6 months depending on how frequently and in what conditions you use your car. Regular maintenance helps to keep your vehicle in the best possible condition, prolonging its life and maintaining its value. It’s important to note that factors like if you often park outdoors, drive on dirt roads, transport pets, or have kids can increase the need for more frequent valeting.

4. Are mobile car valeting services environmentally friendly?

AutoLuxe is committed to being environmentally conscious and responsible. We use water-efficient techniques and biodegradable cleaning products that are non-toxic and safe, ensuring that we have minimal impact on the environment while still delivering an impeccable clean. We consciously strive to reduce our water consumption in each wash, contributing to water conservation. All the waste from the cleaning process is disposed of with utmost care, not causing any damage to the environment.

5. What’s the difference between car washing and car valeting?

Car washing usually refers to the basic cleaning of the exterior of a car, including wheels and windows, while car valeting is a more comprehensive and thorough service. Valeting includes both interior and exterior cleaning, and often uses higher-grade products to ensure a ‘showroom finish’. AutoLuxe provides car valeting services that incorporate polishing, waxing, interior cleaning and stain removal, leaving your vehicle looking pristine and brand new.

6. Are your cleaning products safe for my car’s paintwork?

At AutoLuxe, we prioritize the safety of your car’s paintwork. We carefully select our cleaning products, which are safe for all kinds of car paint and won’t cause any damage. Our products are designed to remove dirt and grime effectively while protecting and enhancing your car’s paintwork. We are committed to maintaining the integrity and aesthetics of your vehicle while delivering an outstanding clean.

7. Can you remove stains from my car’s upholstery?

Yes, our full car valeting service at AutoLuxe includes stain removal from your car’s upholstery. We use specialized cleaning products and techniques to gently but effectively remove stains, leaving your upholstery looking clean and fresh. Whether it’s food spills, muddy footprints, or pet hair, our experienced staff have the expertise to handle all kinds of stains, transforming your car’s interior.

8. Do I need to provide electricity or water for the valet service?

No, you do not need to provide us with electricity or water. AutoLuxe’s mobile car valet service is fully equipped with its own power and water supply. Our vans come prepared with all necessary equipment, allowing us to deliver a professional and convenient car valet service at your preferred location. This means we require no additional resources from you, making the process smooth, easy, and hassle-free.

9. Is the price for your services fixed, or does it depend on the car’s model and size?

At AutoLuxe, we use a flexible pricing model depending on the size, model, and condition of your vehicle. It is important to us to provide fair and competitive prices to our clients. We strive to offer the highest quality service that matches the value for the price. Ultimately, it’s our priority to leave all our customers satisfied with our top-notch service.

10. How do I prepare my car for the valeting service?

You won’t need to do much to prepare your car for our valet service. At AutoLuxe, we take care of everything, from start to finish. However, to help us provide the best service possible, we advise removing any personal belongings or valuables from the car before our arrival. Moreover, if you’re aware of any specific stains or areas needing special attention, let our team know in advance to ensure they have the necessary tools and products ready to handle the situation.